Shipping policy

Thank you for shopping with Zyro Pakistan. We are committed to delivering your orders in a timely and reliable manner. Please read our shipping policy carefully to understand how we process and deliver your purchases.

1. Order Processing Time
All orders are processed within 1–3 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Time

  • Within Major Cities: 2–4 business days
  • Remote Areas: 3–7 business days
    Delivery times may vary depending on your location and external factors such as weather or courier delays.

3. Shipping Charges
Shipping charges are calculated at checkout based on your location and order size. We may offer free shipping on selected promotions or order amounts.

4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this number to track your shipment through our courier partner’s website.

5. Delivery Issues
If you experience delays or issues with your delivery, please contact our support team. We will coordinate with the courier service to resolve the issue as quickly as possible.

6. Incorrect Address
Please ensure that your shipping address is accurate. Zyro Pakistan is not responsible for delays or losses caused by incorrect or incomplete address details provided by the customer.

7. Failed Deliveries
If a delivery attempt fails due to unavailability or refusal, the order may be returned to us. Additional shipping charges may apply for re-delivery.

8. Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please notify us within 48 hours of delivery. We will investigate and offer a replacement or refund where applicable.

9. International Shipping
Currently, Zyro Pakistan ships only within Pakistan. For international shipping inquiries, please contact our support team.

10. Contact Us
For any questions regarding shipping, feel free to contact us at:
Email: [your email here]
Phone/WhatsApp: [your contact number]

We appreciate your trust in Zyro Pakistan and strive to provide the best shopping experience possible.